RETURNS POLICY: All goods purchased from us can be returned/exchanged within 14 days from receipt. The item(s) should be unused and in their original retail packaging. Where applicable, we will issue an exchange/replacement/refund/credit voucher, upon receipt and after satisfactory inspection. The item(s), along with the return postage cost, is the responsibility of the customer until it reaches us. All returned items may be subject to a 10% restocking fee, which will be deducted from the refund. Also, we do not refund the original shipping and handling that was paid on the order (delivery costs will only be reimbursed where goods are faulty, and a refund is made). The customer's statutory rights are not affected. Should you wish to return or exchange an item for any reason, please contact us direct.

FAULTY ITEMS: These come with a thirty-day exchange/replacement policy, in accordance with the law. Any faulty items failing within this period will be replaced*, where possible, like for like or for goods deemed to be of equivalent value or a Credit Voucher will be issued or, where applicable, a refund (* proof of purchase required, along with, where possible, original relevant packaging). We cannot be held responsible for any delay, loss, theft, faults or accidental damage (eg. liquid, impact or otherwise), whatsoever, that occur once the goods are dispatched and in transit. We cannot accept no liability for any goods that are not used in accordance with the manufacturer’s specifications/instruction. Most purchases are protected by current Consumer Protection legislation. 

DELIVERY POLICY: Orders will be processed and dispatched, usually within 2 - 3 working days (unless otherwise stated/agreed). Our Free UK p. & p. refers to Royal Mail 2nd. Class or equivalent (2 - 4 Working days from dispatch) First Class is also available (1 - 3 Working days from dispatch). Unless otherwise specified, none of the postal/courier facilities are guaranteed services. We ship worldwide and all International deliveries are dispatched by international signed delivery.

We can only do so much, pack and post items as quickly as we can - the rest is up to Royal Mail/Courier, so please allow plenty of time for delivery, after dispatch, especially at busy times of year.

PRIVACY and DATA PROTECTION POLICY: We abide by Data Protection Regulation (GDPR) laws, therefore, we will not resell, circulate or pass on any of your information - We may, though, contact you from time to time regarding special offers, promotions, new product information and services. If you do not wish to receive notification, please advise us.

CHANGES: It is possible that, the manufacturer may make changes to their products (design, material, colour, description, prices etc, at any time without notice or other circumstances, we reserve the right to supply the nearest equivalent item to that which has been ordered. 

ACCURACY: The Website, eBay, and Facebook, are as accurate as possible. However, we can make no guarantee, as to its exactness or availability of any listed products. All specifications and information are taken from official suppliers. Images used, are for illustration purposes only and may not be an exact representation of the respective product. 

By completing a purchase, via any of our retail platforms, indicates that you have read, understood and accepted our Terms & Conditions. 

We strive to ensure we provide excellent customer service and that shopping with us does not turn into a nightmare. If for any reason you are not happy please contact us, whatever it is, it wasn't on purpose and we can't resolve the problem if we do not know.